FAQ

Availability

Why does the store show no stock?

All items are individually handcrafted and (unless otherwise stated) are listed for sale only when completed.

Once an item is ready for shipping, it is added to the store. If there is no stock for the item you want, check back regularly, and watch for tweets from @BTCCNC.

DM / msg me if you have a burning desire for one in particular.


Ordering

Can I change or cancel my order?

Contact me and I will see how we can help you.

Custom orders, if material purchase or machining is underway will not be able to be cancelled.

Custom Orders

Bespoke customised items are possible, but obviously these will cost a little more. Contact me to start a discussion about what you would like.


Payment

Can I use Lightning?

YES!

Issues with payment

If you have trouble with paying via the BTCCNC Btcpay Server, contact me directly for help.


Delivery

How much is Shipping?

For most orders, $USD6 for Australia and $USD25 for other countries.

Shipping will be calculated at checkout and is at actual cost.

Do you provide tracking service?

Yes, you will receive a tracking number via email.